Acworth, Georgia: (770) 372 3929

Austell, Georgia: (678) 741 7973

Doraville, Georgia: (770) 220 0580

Duluth, Georgia: (470) 232 0173

Forest Park, Georgia: (404) 363 7215

Lilburn, Georgia: (470) 268 5559

Marietta, Georgia: (770) 319 1887

Norcross, Georgia: (404) 495 5490

Greenville, South Carolina: (864) 269 0401

Spartanburg, South Carolina: (864) 327 8295

I am Communication

Communicate, Respect, Listen, and Assume are the pillars that shape our second value for a Quality Life: Communication.

Communication is defined as the process of transmitting and exchanging messages between a sender and a receiver. However, beyond viewing it as a technical process, communication should be understood as a powerful tool that helps us build stronger relationships with our family, friends, and professional connections.

Yo Soy Comunicación | Calidad Insurance - Auto, Home & Commercial Quality Insurance Agency

To practice communication consciously, we use the acronym CREA, which highlights the essential elements we should apply in our daily interactions.

Communicate assertively gives us the opportunity to clearly express what we think, feel, or need. When messages are clear and detailed, there is less risk of misinterpretation, helping prevent misunderstandings and uncomfortable situations. Clear communication is the foundation of healthy relationships.

Respect is fundamental in communication. It allows us to express our perspective while listening to others, recognizing that everyone sees the world through their own experiences. Respect does not mean agreeing all the time, but rather having the ability to say “I disagree” without offending or diminishing another person’s opinion.

Listen is a key skill for successful communication. Listening means paying full attention to the message without distractions or interruptions, with the intention of truly understanding. It also involves confirming what we have heard by expressing it in our own words, ensuring clarity and a more positive outcome in conversations.

Assume is often a barrier to effective communication. Assuming means taking something as true without full certainty. Avoiding assumptions allows us to ask questions, clarify doubts, and eliminate confusion before drawing conclusions. When we stop assuming, communication becomes clearer and more effective.

Good communication is a vital tool for improving quality of life. It opens the door to understanding others, strengthens relationships, and fosters more positive interactions. By practicing responsible communication, we build bonds rooted in respect, understanding, and harmony with those around us.

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